Privacy Policy

01Introduction

Surge Media LLC ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website surgemedia.dev or interact with our services.

02Company Information

Surge Media LLC
Mendham, New Jersey, USA
Email: dillon@surgemedia.dev
Phone: 973-876-1470
Website: https://surgemedia.dev

03Information We Collect

We collect the following categories of information:

Information you provide:

• Full name
• Phone number
• Email address
• Mailing address
• Business information
• Any messages or inquiries you send us

Information collected automatically:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Cookies and similar tracking technologies
• Referral source

04How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested services
• Send marketing communications (with your consent)
• Improve our website and services
• Analyze usage patterns
• Comply with legal obligations
• Prevent fraud and protect our rights

05SMS / Text Messaging Communications

By providing your phone number through our website forms or any opt-in process, you consent to receive SMS text messages from Surge Media LLC related to your inquiry, our services, and related communications.

• Message frequency varies based on your interaction with us
• Message and data rates may apply depending on your mobile carrier plan
• Reply STOP to unsubscribe at any time
• Reply HELP for help, or contact us at dillon@surgemedia.dev

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

06How We Share Your Information

We may share your information with:

• Service providers: Hosting providers, email service providers, CRM platforms, payment processors who help us operate our business
• Clients: If you submit a lead form on a campaign we manage for one of our clients, your information is shared with that client for the purpose of fulfilling your service request
• Legal compliance: When required by law, court order, or government regulation
• Business transfers: In the event of a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

07Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic
• Personalize content and ads
• Measure ad campaign performance (Meta Pixel, Google Analytics, etc.)

You can control cookies through your browser settings.

08Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

09Your Rights

For California residents (CCPA):

• Right to know what personal information we collect
• Right to request deletion
• Right to opt out of the sale of personal information (we do not sell)
• Right to non-discrimination

For EU/UK residents (GDPR):

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object

To exercise any of these rights, email dillon@surgemedia.dev.

10Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

11Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from children.

12Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

13Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top reflects the latest version.

14Contact Us

For questions about this Privacy Policy or to exercise your rights: